Insurance claims are often accompanied by considerable amounts of stress. Not so much due to claim itself, but rather the events that have preceded the need to actually make it. Whether it’s the result of an accident, injury, natural disaster or another form of personal or business loss, the last thing you want is to be burdened with the additional trauma of a complex or protracted claim. The good news is you don’t have to be.

By familiarising yourself with what to expect in the event of having to make a claim, long before you need to actually make one, you can make the claims process significantly smoother. In the vast majority of cases you’ll be surprised how simple it is to actually do.

Simple things make big differences.
Insurance Advisernet has overseen insurance claims for thousands of Australian businesses and individuals over the past two decades. Regardless of the type or policy in question, our experience shows a few basic steps can make a huge difference to the efficiency – and success – of most claims. Seemingly simple things can be easily overlooked in the heat of the moment. For example, promptly reporting the incident to emergency services and insurers, carefully documenting the details of what has actually happened (including taking photographs of relevant damage and getting accurate contact information for other affected parties and witnesses), and even just reading the ‘How to Claim’ section of your PDS can all save you a tremendous amount of time and hassle in the long run.

Contact the experts.
If you use an insurance adviser such as an authorised representative of Insurance Advisernet CONTACT THEM AS SOON AS POSSIBLE. They’re insurance professionals and it’s their job to understand your policy and help you navigate the claims process relating to it. The sooner you get in touch to let them know what’s happened, the sooner they’ll be able to start guiding you through the process to ensure the best possible outcome – not to mentioned the smoothest.

April 09 2017

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