Risk Alert: Managing your AI Risks

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Artificial Intelligence is increasingly widely spread, from google to ChatGPT to HR systems and like anything new there are risks and opportunities.

Artificial Intelligence (AI) refers to the ability of computer software to perform tasks that typically require human intelligence, such as learning, reasoning, and decision-making.

This alert explores AI specific risk management.

Key risks:

  • Ethical and social concerns, including embedded bias and potential discrimination from the basic programming stage; human oversight and monitoring are key to managing these risks. 
  • Privacy and security, like any system, there will be existing and developing vulnerabilities that will require continually monitoring and fixes.
  • Legal and compliance obligations, systems that contain, manage or sort personal or sensitive information have to comply with state and federal laws and regulations. 

Extending your current risk management to the AI systems in use will assist to minimise any issues for the business, employees, customers and other stakeholders.  

Risk recommendations:

  • Establish AI governance frameworks with clear accountability
  • Ensure data quality and monitor for bias and performance drift
  • Vet third-party AI tools and suppliers as part of the supply chain

Whether you’re just starting your AI journey or already deploying complex models, AI risk management is important. Speak with your insurance adviser today to explore how AI-related exposures may impact your insurances and risk profile — and to ensure cover evolves alongside AI programs.

General Advice Warning

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to be a constitute personal advice. We strongly recommend that you consider the suitability of this information, in respect of your own personal objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

Home-based Business and Insurance cover

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Lots of people operating an office or business from home and it’s essential that your major asset has the right insurance. 

While some insurers will provide cover for a home office and office contents (for a small extra cost), most insurers don’t cover home businesses if they involve importing, repairing or retailing from the home.  

Check List 

1. Selling goods and equipment sourced in Australia

You’ll need separate business insurance to cover: 

  • Stock and business contents for fire and accidental damage,  
  • Public liability if people are injured collecting or delivering goods at your home; as well as
  • Product liability to cover your legal defence costs and court-awarded damages if a customer is injured using the item.

2. Repairing, repacking or importing goods or equipment 

The importer or wholesaler is responsible under the Australian Consumer law for loss or damage caused by the product. Therefore, you’ll need separate business insurance to cover:

  • Product liability to cover your legal defence costs and court-awarded damages if a customer is injured using the item; and
  • Public liability if people are injured delivering or collecting goods from your home.
  • As well as Stock and business contents for fire and accidental damage. 

3. Professional advice or services

If your providing professional services such as accounting or IT consulting from your home, you’ll need professional indemnity insurance to cover your legal defence costs and any court awarded damages from alleged or actual act, errors or omissions which your customer complains has caused them a financial loss. 

It’s important to note that professional indemnity covers financial loss, where as Public and Product Liability covers personal injury or damage to property from goods you sell.

4. Cyber hacking and breach of personal information

If you store personal or sensitive customer or business information or conduct online transactions, cyber liability insurance is a must. Home insurers don’t provide this cover, so specialised insurance is needed to cover lost data, ransoms and loss of business.

Operating a Business from Home? Check your Home Insurance 

Many home insurers don’t automatically cover personal injury or property damage arising from a home business, so if you operate any sort of business, whether bookkeeping or chiropractor, you should talk to your insurance adviser and discuss your business and risks. 

By understanding your home-based business risks and insurance needs, you can manage the financial exposure and focus on growing a profitable business.

General Advice Warning

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to be a constitute personal advice. We strongly recommend that you consider the suitability of this information, in respect of your own personal objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

Elite Insurance Solutions

Elite Insurance Solutions is an Authorised Representative of Insurance Advisernet, one of Australasia's largest General Insurance Brokers. Our knowledge of the local insurance industry is second to none and our experience in handling insurance for many thousands of customers enables us to provide advice you can always trust. It also means you'll benefit from access to unrivalled financial strength, business efficiencies and buying power spanning every major insurer in Australia and New Zealand and access to major overseas insurers if and when required.

What you need to know about insuring your art and antiques

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Owning valuable art, antiques, and memorabilia is a source of pride and joy.

Standard Home & Contents insurance coverage provides limited cover, so here are some tips to consider when looking for insurance.

What’s usually covered
  • Burglary & Theft: home and contents policies offer limited cover ($5,000 - $10,000 with a limit of 25% per item, as an example) unless the items are notified to the insurer and an additional premium paid. The insurer will usually require a valuation and in some cases details of alarm systems before they agree to offer extra cover.
  • Accident Loss or Damage: insurance policies provide cover fire, lightening, storm and impact. Cover for accidental damage is an optional cover, at an extra cost.  Sometimes vases are knocked over or rings lost, if your concerned, the the accidental damage option should be considered. Again, the insurer will usually require a valuation and in some cases details of alarm systems before they agree to offer extra cover.
  • Items taken away from the home: E-bikes or sports equipment such as kayaks and golf clubs are either not insured or there is limited cover ($5,000 - $10,000 with a limit of 25% per item, as an example) unless the items are notified to the insurer and an additional premium paid.
  • Items stored away from the home: If you’re planning to move items or store contents, you’ll have to let your insurance adviser know the details. The standard policy doesn’t offer cover for items in transit or in storage, unless the underwriter is advised and agrees to extend cover, there is also likely to be an additional cost.
Check
  • Valuation: A recent valuation is important to confirm the sum insured, whether it’s your house or the value of contents. There are many free online sums insured calculators. We can also arrange a visit by a valuer if needed, please let us know and we can put you in touch with a recommended firm. Special valuables will need a valuation from an art dealer or jeweller, before the insurer will offer cover.
  • Coverage Limits: Ensure that your building and contents, as well as personal valuables are covered for the right amount. Without the right type or amount of cover, including any sub-limits that may apply, you could be out of pocket when claiming.

Check your insurance policy when things change or when renewing each year. 

Update your insurer about changes

Your insurer will need to know about changes, like moving house or are planning on doing any renovations.  

Talk to your insurance adviser

By understanding your insurance cover, you can take the necessary steps to keep your home, contents and special valuables protected. Talk to your insurance adviser, they’ll be able to offer advice and options as to the best cover to suit your needs. 

General Advice Warning

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to be a constitute personal advice. We strongly recommend that you consider the suitability of this information, in respect of your own personal objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

The majority of Aussies trust their General Insurance Adviser to manage their insurance needs

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Whether advising the local corner store or assisting importers in managing their product liability and recall risks, the majority of Aussies depend on professional insurance advisers to understand and advise them on managing their financial risks.

The Importance of Professionalism in your Adviser        

When choosing a general insurance adviser, consider the following:

  • Qualifications: The best indication of your adviser's dedication is if they have a Diploma of Insurance Broking. This provides in-Depth training in areas including risk identification and management, claim management, and understanding clients' needs and goals to provide advice on the right type and amount of insurance cover. This shows that the adviser meets and exceeds the standard required by law.
  • Experience: Ask about your adviser's experience in your industry and any specific areas of expertise. Also, what resources do they have to assist them, including access to senior staff or technical resources in the organisation?
  • Continuing Professional Development: Did you know that insurance advisers, like other professionals, are required to complete a minimum number of hours of professional development (CPD) each year?
  • Reputation: Look for reviews or testimonials from other clients. A well-regarded adviser often indicates a high level of trustworthiness.
Professional advice

As your business changes and grows, with changing laws and new industry developments, so should your insurance coverage. 

Insurance advisers must continually update their knowledge and skills to ensure that they can provide the right advice to protect you and your business. 

In Australia, professional development is not just recommended; it’s a requirement. Advisers are expected to undertake ongoing education to maintain their license and meet industry standards. 

Professional insurance & risk advisers

You're an experienced professional in your business and industry, so obtaining advice from a dedicated risk and insurance professional that you can trust is a must. 

General Advice Warning

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to be a constitute personal advice. We strongly recommend that you consider the suitability of this information, in respect of your own personal objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

Supporting Our Customers Experiencing Vulnerability

Providing Support for Our Customers

At Insurance Advisernet we recognise that customer vulnerability is a serious issue that it affects diverse sectors of our community. Our policy outlines the support available to all customers who may be experiencing vulnerability. In the case of our customers experiencing vulnerability, the nature of their circumstances mean they are particularly at risk of harm or loss.

Impact of the Trump Administration’s New Tariffs on Australian Business

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This week the U.S.A. announced sweeping new tariffs on most countries’ goods, including Australian exports. This tariff eliminates all previous exemptions for free trade, including those for Australia.

But will these impact Australian businesses and industries?

What Are the New Tariffs?
10% tariff on all Australian (most) exports, excluding steel and aluminium which are 25%. 

General Impact
The single biggest effect of the new tariffs is potential of retaliatory tariffs, creating a spiral of trade distortion and disruption. Canada and China have already retaliated with their own new tariffs. We don’t know how this will impact our major trading partners, with recession a possibility in the USA. 

In addition, there is a risk the tariffs will lead to an influx of foreign products to Australia, which were originally bound for the USA, flood the local market and displacing local manufacturing.

Exporters will face issues selling products into the USA, as they are cost 10% more, so may expect push back on pricing. 

Positives
Many countries had much larger tariffs imposed, China 34%, Vietnam 46% and India 26%.  Australia could see increased trade with Indo-Pacific partners due to trade diversion effects. “Trade diversion works in both directions. That tariffs will increase foreign goods coming into Australia but also increase demand for Australian goods by countries that are putting retaliatory tariffs on US goods.

Australia already has trade agreements in place with many local countries, so trade would be expected to increase. If China imposes high tariffs on US products, then that opens doors for Australian producers, as the Chinese importers will look to substitute away from the US products.

Top Exports to the USA 2023/24
Professional, tech and other business services    $6.2 billon 
IP charges                                                             $3.5 billion 
Beef fresh, chilled and frozen                                $3.3 billion 
Recreational travel                                                 $2 billion 
Gold                                                                       $1.7 billion 
Pharma products                                                   $1.6 billion 

Source https://www.abc.net.au/news/2025-04-04/us-tariffs-what-does-australia-export-trade-data/105045224

Industries Impacted

Certain industries will feel the impact more than others. Let’s take a look at the sectors most exposed to these new tariffs.

1. Agriculture and Beef
Australia is known for its high-quality beef, and the U.S. is a major market for Australian cattle, with about 30% of beef exports to mainly the East Coast. The 10% tariff will lead to higher prices for American consumers, particularly in fast food chains and restaurants that rely on lean Australian beef to use in hamburger patties. 

2. Manufacturing and Resources
Manufacturing industries like steel and aluminium have been hit with a 25% tariff.  The value of steel and aluminium exported to the US in 2023 was less than A$1 billion. 

While the baseline tariff on Australian exports is across the board, certain minerals may be exempt, with further clarification from the Trump Administration required. The tariff edict states that copper, pharmaceuticals, semiconductors, bullion, and lumber articles will be exempt, as well as “energy and other certain minerals that are not available in the United States”, which is likely to include a range of critical minerals and uranium.

As mentioned, exporters could speak to their industry group to potentially look at neighbouring countries that have also had tariffs imposed.  
The Bigger Picture: Indirect Effects on Australian SMEs
While the direct impact of the 10% tariff is manageable for many, there are indirect effects that could hit Australian SMEs hard. One example is supply chain disruptions. As the U.S. increases tariffs on goods from countries like China and Europe, the ripple effect can drive up costs globally, including for Australian businesses that rely on overseas suppliers.

For SMEs, this might be a wake-up call to diversify their customer base and reduce dependency on any single market. By looking beyond the U.S. and adapting their strategies, Australian businesses can not only survive but potentially thrive in the new trade environment.

Managing the Risks from the Tariffs
Talk to your insurance adviser if you are looking to change your export markets or suppliers, your insurances covers will need to be reviewed and updated to ensure continued cover.  

General Advice Warning

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to be a constitute personal advice. We strongly recommend that you consider the suitability of this information, in respect of your own personal objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

Lumen Insurance

Lumen Insurance is an Authorised Representative of Insurance Advisernet, one of Australasia's largest General Insurance Brokers. Our knowledge of the local insurance industry is second to none and our experience in handling insurance for many thousands of customers enables us to provide advice you can always trust. It also means you'll benefit from access to unrivalled financial strength, business efficiencies and buying power spanning every major insurer in Australia and New Zealand and access to major overseas insurers if and when required.

Grid Insurance

Grid Insurance is an Authorised Representative of Insurance Advisernet, one of Australasia's largest General Insurance Brokers. Our knowledge of the local insurance industry is second to none and our experience in handling insurance for many thousands of customers enables us to provide advice you can always trust. It also means you'll benefit from access to unrivalled financial strength, business efficiencies and buying power spanning every major insurer in Australia and New Zealand and access to major overseas insurers if and when required.

National Risk Solutions Pty Ltd

National Risk Solutions Pty Ltd is an Authorised Representative of Insurance Advisernet, one of Australasia's largest General Insurance Brokers. Our knowledge of the local insurance industry is second to none and our experience in handling insurance for many thousands of customers enables us to provide advice you can always trust. It also means you'll benefit from access to unrivalled financial strength, business efficiencies and buying power spanning every major insurer in Australia and New Zealand and access to major overseas insurers if and when required.