How can your business stay secure on social media?

How can your business stay secure on social media?

Does your business need cyber insurance? You might not believe that your business is at risk from hackers and for the most part that may be true. The problem is that your social media presence can be the gateway hacker use to devastate your business.

Without cyber insurance, you’ll be left to ride the storm of destruction alone, which can potentially result in significant reputational damage and substantial financial loss. Cybercrime and social media is such a prominent issue that the Australian Cyber Security Centre provides step-by-step guides on basic cyber security for small businesses.

Social media safety risks for your business

Whilst social media can help you engage with your audience, attract customers and build positive relationships, it can also pose significant cyber security risks. This is why you need to understand the social media safety risks that threaten your business every day and how to prevent them.

Some of these risks include data breaches, loss of intellectual property or sensitive data, and reputational damage.

Data breaches: Hackers are adept at tricking social media users into handing over their logins and passwords, allowing them to steal personal data and gain access to user accounts. Phishing is a popular method used on social media platforms that often result in data breaches.

Loss of intellectual property: Data theft can severely affect your business if it relates to intellectual property, such as patents and trade secrets. Phishing is a strategy used by hackers to steal intellectual property via social media platforms.

Loss of sensitive data: Theft of customer account data, such as names, addresses, phone numbers, driving licence numbers and bank details can devastate your business. Hackers can gain access to sensitive data via phishing on social media sites. 

Reputational damage: This can be caused by the public’s perception of a data breach and how you manage the aftermath. It can also be due to negative online reviews or negative interactions between your staff and customers. 

How can your business stay secure on social media?

If you want to know how your business can stay secure on social media, it’s essential that you keep your staff up to date with the best social media safety practices. It’s a good idea to hold training courses that cover cyber safety for businesses regularly. This keeps everyone aware of the importance of online safety, particularly on social media platforms.

Here are seven recommended practices for increasing your company’s safety on social media.

  • Restrict access to social media accounts.
  • Implement a social media usage policy.
  • Enable Multi-Factor authentication.
  • Monitor mentions of your brand online.
  • Train employees to recognise phishing.
  • Create a reporting policy for any concerns.
  • Invest in Cyber Insurance.

Cyber Insurance may cover many of the costs of data breaches, whether from social media platforms or other avenue. A vital part of your cyber security plan is to ensure you have an appropriate level of cyber risk insurance.

Find your local adviser to talk to an insurance specialist about your business needs cyber insurance today.

Important Information 

This communication including any weblinks or attachments is for information purposes only. It is not a recommendation or opinion, your personal or individual objectives, financial situation or needs have not been taken into account. This communication is not intended to constitute personal advice. This type of insurance product is designed for small and large businesses, that want to be covered against financial loss relating to accidents or personal injury involving contractors or sub-contractors.

We strongly recommend that you consider the suitability of this information, in respect of your objectives, financial situation and needs before acting on it. This document is also not a Product Disclosure Statement (PDS) or a policy wording, nor is it a summary of a particular product’s features or terms of any insurance product. If you are interested in discussing this information or acquiring an insurance product, you should contact your insurance adviser to obtain and carefully consider any relevant PDS or policy wording before deciding whether to purchase any insurance product.

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