About Us

Insurance Advisernet (IA) Kuring-gai was established by Craig Fretwell in February 2004. It operates as a Corporate Authorised Representative (No.320608) of Insurance Advisernet. Through Craig's company, CeeJaze Management & Consulting Pty Ltd, IA Kuring-gai is recognised as one of IA’s stellar performers with awards including 2005 IA Outstanding Achievement Award, 2009, 2010, 2011 and 2012 Finalist IA Authorised Representative of the Year, 2012 IA Authorised Representative of the Year and in 2016 the inaugural Platinum Practice Award.

We offer insurance management and advisory services to medium to large sized entities, credit unions, diverse family-owned companies, caravan and villa park owners and niche market participants. While developing IA Kuring-gai into the thriving business it is now Craig has been passionate about maintaining a corporate approach to its service offering whilst ensuring a personable understanding of the client’s needs and expectations.

The team at IA Kuring-gai understand that their service offering must extend beyond the simple provision of an insurance policy.

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  • Craig Fretwell

    Craig established IA Kuring-gai in 2004 and has worked in the financial and insurance sector for over 25 years. He is experienced in insurance, capital markets, risk identification and management and project delivery.
    Craig holds a Bachelor of Economics degree and a Post-Graduate Diploma in Insurance. In terms of professional credentials Craig is a Certified Insurance Professional and a Fellow of the Australian and New Zealand Institute of Insurance and Finance.

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    Principal

    Authorised Rep. Number: 263448

    (02) 9457 0057

    0412 701 647

    Craig established IA Kuring-gai in 2004 and has worked in the financial and insurance sector for over 25 years. He is experienced in insurance, capital markets, risk identification and management and project delivery.
    Craig holds a Bachelor of Economics degree and a Post-Graduate Diploma in Insurance. In terms of professional credentials Craig is a Certified Insurance Professional and a Fellow of the Australian and New Zealand Institute of Insurance and Finance.

    LinkedIn
  • Catherine Fretwell

    Catherine joined IA Kuring-gai when it was established in 2004 after a successful fifteen year career as a pharmacist.  Catherine spent many years managing retail pharmacies and is passionate about providing excellent customer service to our clients and support to each of the IA Kuring-gai team.

    Authorised Rep. Number: 279552

    (02) 9457 0057

    0411 431 821

    Catherine joined IA Kuring-gai when it was established in 2004 after a successful fifteen year career as a pharmacist.  Catherine spent many years managing retail pharmacies and is passionate about providing excellent customer service to our clients and support to each of the IA Kuring-gai team.

  • Anne Dempsey

    Anne commenced working in the financial sector in 1984 and has held many customer services related roles. She joined IA Kuring-gai in 2010 and holds a Certificate III in Insurance Broking. Anne is often the first point of contact for administrative matters and assists Craig across all aspects of our clients’ insurance programmes.

    Authorised Rep. Number: 404810

    (02) 9457 0057

    Anne commenced working in the financial sector in 1984 and has held many customer services related roles. She joined IA Kuring-gai in 2010 and holds a Certificate III in Insurance Broking. Anne is often the first point of contact for administrative matters and assists Craig across all aspects of our clients’ insurance programmes.

  • Lisa Henry

    Lisa has been with IA Kuring-gai since 2006. Lisa has over twenty years commercial claims management experience having worked for a number of large insurers. She holds a Certificate IV in Frontline Management and manages our clients’ claims as well as the pre renewal processes.

    Authorised Rep. Number: 293277

    (02) 9457 0057

    0402 230 925

    Lisa has been with IA Kuring-gai since 2006. Lisa has over twenty years commercial claims management experience having worked for a number of large insurers. She holds a Certificate IV in Frontline Management and manages our clients’ claims as well as the pre renewal processes.

  • Our Commitment

    As your appointed General Insurance Advisers, we commit to:

    • Conduct an analysis of your risk/needs and advise our recommendations on the correct covers required to protect your assets and liabilities
    • Recommend the appropriate Insurer to match the risk
    • Only recommend financially secure and stable Insurers
    • Provide alternatives on your risk retention through various excess options
    • Provide alternatives to pay premiums in monthly instalments
    • Prompt and timely servicing of your account to ensure you are adequately informed of issues that may affect your business.

    In the event of a claim we will:

    • Provide you with the Insurer’s Claim Form
    • Arrange for the Loss Assessor to be appointed if applicable
    • Advise you on the completion of the Claim Form
    • Submit the Claim Form to the Insurer on your behalf
    • Provide advice to ensure you have received your full entitlements.

    Insurance Expertise

    We offer insurance management and advisory services to medium to large sized entities, credit unions, diverse family-owned companies, caravan and villa park owners and niche market participants.

    LOCAL UNDERSTANDING. NATIONAL STRENGTH.

    CeeJaze Management & Consulting Pty Ltd is proud to be an Authorised Representative of Insurance Advisernet, a network of more than 180 independent insurance advisers across Australia and New Zealand. Insurance Advisernet is a principal member of the National Insurance Brokers Association and the largest member of the publicly-listed AUB Group – one of the leading general insurance broking groups in Australasia with over 450,000 clients. This relationship gives CeeJaze Management & Consulting Pty Ltd access to unrivalled financial strength, business efficiencies and buying power that spans every major insurer in Australia and New Zealand, even access to major overseas insurers when required. To find out more about the many benefits simply visit insuranceadviser.net

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    STRENGTH UNDER THE INSURANCE ADVISERNET BANNER.

    CeeJaze Management & Consulting Pty Ltd is a Corporate Authorised Representative of Insurance Advisernet (IA) founded in 1996. IA are a national organisation in both Australia and New Zealand and this allows CeeJaze Management & Consulting Pty Ltd the benefit of maintaining their local presence whilst being able to be part of a national group for products and services needed by their customers in todays complex business world.

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    Insurance Types

    Business Insurance

    Having adequate general insurance cover is one of the most fundamental parts of being in business, as it provides invaluable protection against a range of risk events – from equipment and assets to legal liability – reducing financial uncertainty and protecting your livelihood and that of your workforce. Insurance companies provide a wide variety of general business insurance policies so it’s essential to get the right one for your needs.

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    Business Interruption Insurance

    Business interruption insurance is designed to cover the shortfall in gross profits caused by the interruption to your business after a disaster or another type of insured event that forces you to close your doors for an extended period of time. It effectively returns your business to the same financial position it was in before the event occurred, allowing the quickest possible resumption of normal business.

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    Contract Works Insurance

    You need contract works insurance in place before a peg is put into the ground. Many things can go wrong where building works are involved, whether that be at excavation or even completion stage of any project. This insurance is designed specially to provide any physical and related party liability damage as well as loss of building materials, fire and malicious damage.

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    Cyber Insurance

    As digital technology has become more and more inseparable from the operations of most businesses, having cyber insurance has become more and more important.

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    Directors & Officers / Management Liability Insurance

    If you have a small to medium sized private company, you could be protected by a policy that covers claims from a wide range of management liabilities, such as; directors and officers liability, company reimbursement, company liability and employment practice liability.

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    Home Insurance

    If you run your business predominantly from home it’s important to be aware your existing home and contents insurance may not cover your business activities or equipment in the event you need to make a claim

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    Liability Insurance

    Despite a business’ best intentions sometimes accidents still happen. Product liability insurance protects against claims of personal injury or third party property damage caused by products that have been manufactured, sold or supplied by your business. In particular it can help to cover the potentially significant costs associated with legal and court costs.

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    Motor Insurance / Commercial / Heavy Motor Insurance

    One of the more common types of business cover, motor/vehicle insurance protects your business fleet against costs arising from theft and accidents. Your policy can be tailored to include a range of commercial vehicles from cars and motorbikes to vans, trucks and even buses and heavy motor vehicles.

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    Professional Indemnity

    You always endeavour to provide the very best services and advice you can. Regardless, the threat of claims and litigation is very real in 21st Century Australian business and can potentially bankrupt a business. This is why if your business provides any kind of professional services and/or advice you should strongly consider having professional indemnity insurance.

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    Property Insurance

    A must if you have one or more business premises, property insurance provides financial protection in the event they are damaged or destroyed in a one-off event.

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    Workers' Compensation

    Workers' Compensation is compulsory for all Australian employers. It provides protection to workers if they suffer a work-related injury or illness. Any business that employs or hires workers on a full-time, part-time or casual basis, under an oral or written contract of service or apprenticeship, must have workers' compensation insurance that covers their workforce.

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    Want more information? Enquire here

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  • Craig Fretwell

    Craig established IA Kuring-gai in 2004 and has worked in the financial and insurance sector for over 25 years. He is experienced in insurance, capital markets, risk identification and management and project delivery.
    Craig holds a Bachelor of Economics degree and a Post-Graduate Diploma in Insurance. In terms of professional credentials Craig is a Certified Insurance Professional and a Fellow of the Australian and New Zealand Institute of Insurance and Finance.

    LinkedIn

    Principal

    Authorised Rep. Number: 263448

    (02) 9457 0057

    0412 701 647

    Craig established IA Kuring-gai in 2004 and has worked in the financial and insurance sector for over 25 years. He is experienced in insurance, capital markets, risk identification and management and project delivery.
    Craig holds a Bachelor of Economics degree and a Post-Graduate Diploma in Insurance. In terms of professional credentials Craig is a Certified Insurance Professional and a Fellow of the Australian and New Zealand Institute of Insurance and Finance.

    LinkedIn
  • PO Box 54,  

    MOUNT KURING-GAI NSW 2080

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    Testimonials

    We are a delighted client of Insurance Advisernet for more than ten years. Craig and his team consistently deliver above and beyond professional client service, and are highly responsive to urgent requests and turnarounds. In our view, Insurance Advisernet are a trusted adviser and an extension of our own organisation. Insurance Advisernet’s rigour and attention to detail prevails in all our interactions. Furthermore, it is reassuring to us that the entire team provide seamless support, as this drives efficiencies and overall value from the client perspective. We greatly appreciate and respect the objective recommendations and balanced feedback which Craig provides, as well as the transparency in all our commercials. I will continue to recommend Insurance Advisernet to fellow peers, so they too can benefit from the professionalism, authenticity and integrity which we so greatly value.
    Rowena Young
    Finance Director, Catalyste P/L
    Having been with the same insurance provider for over twenty years, Horizon Credit Union engaged Craig Fretwell of Insurance Advisernet to provide a fresh perspective as to the completeness of our corporate insurance coverage, and the market competitiveness of the incumbent’s pricing. This review required a comprehensive understanding of the risk profile of mutual financial institutions, and specialist knowledge of the insurance industry, a rare blend of skills & expertise which Craig was able to provide. As a direct consequence of the assistance provided by Craig, Horizon obtained insurance protection that was superior in coverage relative to the previous policy, whilst delivering significant savings. Horizon continues to utilise the services of Insurance Advisernet in claims processing and ad-hoc insurance advice – a valuable service in a rapidly evolving digital economy giving rise to new & unexpected data risks.
    Jon Standfield
    Horizon Credit Union
    Before our contact with Craig we were struggling to find an insurance company and/or broker to handle our insurance commitments. Our first contact with Craig was extremely pleasing as it was clear from the start that Craig understood our requirements and insurance needs. Ours wasn’t a straight forward company as we have different facets to our business which includes property management, staff placement, training as well as all the normal options of public liability, professional indemnity etc.. Craig was able to explain in detail how our insurances should sit with our business and a full insurance plan was laid out for us. I believe we now have comprehensive cover for our business, our staff and Directors. Craig and his team are always efficient in their contact with us and no requests or changes have been too much trouble for them. It is a pleasure to have Craig and his team as part of our business.
    Darren Beck
    Managing Director, PRO Management P/L
    Thank you to Craig and the team at IAA for transforming our experience of insurance management. Service - Efficient, reliable service was our number one requirement in a broker and IAA deliver this in spades. What was once a paperwork-logged annual chore is now an efficient, painless process which continues to improve and impress. He and his team always respond promptly and professionally, whether for routine insurance issues or an overseas health crisis. We consider Craig to be our insurance business partner - a trusted and key advisor. Craig’s extensive knowledge and experience show through time and again, and where a complex insurance issue arose for us, he delivered specific advice through his expert connections. Our relationship with Craig definitely has us sleeping easier at night!
    Anthony & Kate Klein
    Owners, Klausen P/L

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